After Me Patisserie (“we”, “us”, “our”) operates this website to let customers browse products, place orders and track deliveries. This policy explains what personal data we collect when you use the site, how we use it, and how it is protected. It applies to every visitor and account holder on this website and is provided in line with Singapore’s Personal Data Protection Act (PDPA).

1. Information we collect

When you create an account, place an order or contact us, we may collect your name, email address, phone number, delivery address, and details of the order itself (items, quantities and order value). If you pay by PayNow, we keep a record that a payment reference was submitted and confirmed — we do not store your banking login or card details.

2. How we use your information

We use this information to process and fulfil orders, generate invoices, keep our product and stock records accurate, respond to enquiries, and meet our accounting and regulatory obligations. We do not use your information for purposes unrelated to operating this website unless we have told you and, where required, obtained your consent.

3. Payment information

Payments are made directly through PayNow. We verify that a payment has been received before an order is confirmed and dispatched. We do not collect or store your full bank account details, card numbers, or online banking credentials on this website.

4. How we protect your information

We take reasonable technical and administrative steps to protect personal data against unauthorised access, loss or disclosure, including restricting access to order and account records to staff who need it to fulfil your order. Data is retained only for as long as needed for the purposes described in this policy, or as required by law.

5. Sharing of information

We do not sell your personal data. We may share order and delivery details with service providers who help us operate the website or fulfil orders (for example, hosting or delivery partners), and with government agencies where required by law.

6. Your rights

You may ask us what personal data we hold about you, request a correction, or withdraw consent for us to use it, subject to legal and contractual restrictions. To make a request, contact us using the details below.